Accessibility statement of TE Services’ Te-palvelut.fi

This accessibility statement concerns the www.te-palvelut.fi online service and it has been updated on 21 September 2021. The service is governed by the Act on the Provision of Digital Services, which requires public online services to be accessible.

The accessibility audit was made by a neutral actor.

Accessibility status of the digital service

Partially meets the accessibility requirements.

Non-accessible content

1. Not covered by legislation

  • user or other third party content that is not produced, funded or controlled by us
  • office programme files (such as DOC, PDF, ODT) published before 23 September 2018
  • online content archived before 23 September 2019, such as news and press releases
  • live video or audio broadcasts that are not intended for storing or republication
  • video or audio recordings published before 23 September 2020

If necessary, you can ask about content not covered by the Digital Services Act by e-mail at te@verkkopalvelut.zendesk.com.

Did you notice an accessibility issue in our digital service? Tell us and we will do our best to remedy the problem.

te@verkkopalvelut.zendesk.com

Supervisory authority

If you notice any accessibility issues on the site, please provide feedback to us first, that is, to the site administrator. We will reply within 14 days. If you are not satisfied with our response or do not receive any response within two weeks.

You can file a report with the Regional State Administrative Agency for Southern Finland (saavutettavuusvaatimukset.fi, in Finnish)

The page of the Regional State Administrative Agency for Southern Finland contains a detailed description of how the report can be filed and how the matter will be processed.

Contact details of the supervisory authority

Regional State Administrative Agency of Southern Finland
Saavutettavuuden valvonnan yksikkö
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
telephone (switchboard): +358 295 016 000

We are constantly working to improve accessibility

We are committed to improving the accessibility of our digital services.

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te-updated 18.08.2023