Renewing TE services' customer information systems may cause temporary disruptions in the E-services of TE Services, which is why there may be temporary delays in processing matters related to unemployment security. If your matter has not been dealt with in time or its processing is delayed due to a disruption, this will be taken into account in TE Services. Things left unhandled can be fixed afterwards. In case of disturbance

Disturbance or service breaks in service

Logging into Job Market Finland unavailable 2 April 2024 from 4.30 pm to 8.30 pm Break over

Job Market Finland will be updated on Tuesday 2 April from 4.30 pm to 8.30 pm. During the update, logging in to Job Market Finland is unavailable. We apologise for the inconvenience.

Maintenance works in Suomi.fi e-Identifications and Suomi.fi e-Authorizations background service on 17th March 2024 and 23th March 2024 Break over

Maintenance works in Suomi.fi e-Identifications and Suomi.fi e-Authorizations background service on 17th March 2024 between 9 a.m. and 3 p.m. and 23th March 2024 between 7 a.m. and 7.30 a.m.

Short interruptions and slowness may occur in Suomi.fi e-Identification and Suomi.fi e-Authorizations on Sunday 17th March 2024 between 9 a.m. and 3 p.m.

In addition, the use of Suomi.fi e-Authorizations and identification to public administration services using Suomi.fi e-Identification is not possible on Saturday 23th March 2024 between 7 a.m. and 7.30 a.m.

During the maintenance break, there may also be interruptions in reading Suomi.fi Messages through the Suomi.fi Web Service.

The reason for this is maintenance carried out in the Population Information System.

If identification or the use of Suomi.fi e-Authorizations fails, we recommend that you try again.

We apologise for any inconvenience caused by the maintenance.

E-services disabled March 2 2024 from 7.00 am to 12.00 pm Break over

There is a service interruption in the E-services of TE Services on Saturday 2 March between 7 am and 12 pm. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

E-services disabled February 9 2024 from 5 pm Break over

There will be an outage in the E-services of TE Services from February 9, 5 pm. The E-services of both personal customers and employers will be unavailable. The services will be available again on monday morning. We apologise for any inconvenience this may cause.

E-services disabled December 15 2023 from 4.30 pm to December 16, 4 pm Break over

There will be an outage in the E-services of TE Services from December 15 2023, 4.30 pm to December 16, 4 pm. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

E-services disabled December 2 2023 from 7.00 am to 2.00 pm Break over

There will be an outage in the E-services of TE Services from 7.00 am to 2.00 pm on Saturday, December 2. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

Disturbances in self-service and in the Search of labour market training service 24 November 2023 at 9.46 am - 10.44 Break over

Disturbances have been detected in some online services, which affect e.g. My e-Services and the search for labour market trainings. The issue is being worked out with system vendors. We apologise for the inconvenience caused by the disturbance.

Possible service interruptions at Job Market Finland on Thursday the 23rd of November, 2023 between 4.15pm and 4.45pm

Break over

There may be service interruptions for businesses and organizations on Thursday the 23rd of November, 2023 between 4.15pm and 4.45pm due to maintenance work. We apologise for any inconvenience caused by the service interruptions.

E-services disabled November 3 2023 from 4 pm to November 6, 7.30 am

Break over

There will be an outage in the E-services of TE Services from November 3 2023, 4 pm to November 6, 7.30 am. The E-services of both personal customers and employers will be unavailable. Also the phone services will close already at 3 pm on Friday. We apologise for any inconvenience this may cause.

Service break at Job Market Finland on 23rd of October Break over

Job Market Finland will be updated on Monday 23 October 2023 between 4 pm and 6 pm. This will cause an outage, during which Job Market Finland will be unavailable. The aim is to keep the outage as short as possible. We apologise for any inconvenience this may cause. During this time, the E-services of TE services operate normally.

The telephone services and chat services are closed from Wednesday 27 September 2023 to Friday 29 September 2023 Break over

The telephone services and chat services of TE Services are closed due to staff training from Wednesday 27 September 2023 to Friday 29 September 2023. TE Offices and local goverment pilots and the E-services are available normally.

Disruptions at Job Market Finland and ELY Centres' websites on 19 September 2023 Break over

The online services have been targeted by denial-of-service attacks, which cause interruptions and slow down the use of services. Measures to stop the attack are underway and services are being restored as quickly as possible. We apologise for the inconvenience caused by the situation.

Phone services are closed September 11th from 1.30 pm-2.40 pm Break over

​​​​​​Due to problems in the data systems are the national phone services closed. We apologize for any inconvenience this may cause.

E-services disabled September 9 2023 from 6.00 am to 6.00 pm

There will be an outage in the E-services of TE Services from 6.00 am to 6.00 pm on Saturday, September 9. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

There will be an outage in the E-services of TE Services from 4.15 pm to 5.30 pm on Monday, June 19. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

E-services disabled June 19 2023 from 6.15 am to 8.15 am

There will be an outage in the E-services of TE Services from 6.15 am to 8.15 am on Monday, June 19. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

E-services disabled June 10 2023 from 7 am to 3 pm

Service break over.

There will be an outage in the E-services of TE Services from 7 am to 3 pm on Saturday, June 10. The E-services of both personal customers and employers will be unavailable. We apologise for any inconvenience this may cause.

Short interruptions in Suomi.fi services on 14 May 2023

Short interruptions and slowness may occur in Suomi.fi e-Identification and Suomi.fi e-Authorizations on Sunday 14 May 2023 between 7 am and 9 am. The reason for this is maintenance carried out in the Population Information System. We apologise for any inconvenience this may cause.

Short interruptions in Suomi.fi services on 1–2 May 2023

The background services of Suomi.fi services will carry out maintenance work between 1 May and 2 May 2023 that will cause few short interruptions to Suomi.fi e-Identification. The aim is to carry out maintenance on 1–2 May 2023 between 21:00 and 5:00. We apologise for any inconvenience this may cause.

Outage in the E-services of TE Services from 6.15 am to 7.15 am on Friday, 28th April.

There will be an outage in the E-services of TE Services from 6.15 am to 7.15 am on Friday, 28th April. The E-services of both personal customers and employers will be unavailable. We apologize for any inconvenience this may cause.

Problems in using E-services on mobile devices

When using a mobile device,you can not currently go directly to filling in the data from the front page. On a mobile device, notification of open tasks and respond to a request for clarification is done by selecting Kaikki asiointi from the menu at the top of the homepage. In the menu that opens, select the right topic.

E-services disabled April 1 2023 from 7 am to 3 pm Service break over.

There will be an outage in the E-services of TE Services from 7 am to 3 pm on Saturday, April 1. The E-services of both personal customers and employers will be unavailable.

We apologize for any inconvenience this may cause.

E-services disabled March 25 2023 from 8 am to 2 pm

Service break over.

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable on Saturday the 25th of March from 8 am to 2 pm. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

E-services disabled March 10 2023 from 4 pm to Monday 13, 7.45

Service break over.

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable fom 3.45. pm on Friday the 10th of March 2023 to 7.45 am on Monday the 13th of March 2023. During the service break the E-services of TE Services for both personal customers and employers are disabled. Service by the phone and chat in the E-services of TE services is unavailable. We apologize for any inconvenience this may cause.

E-services disabled February 28 2023 from 6 am to 7 am

Service break over.

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable on Tuesday the 28th of February from 6 am to 7 am. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

E-services disabled February 24 2023 from 6 am to 7.30 am

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable on Friday the 24th of February from 6 am to 7.30 am. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

E-services disabled December 30 2022 from 6 am to 7.30 am

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable on Friday the 30th of December 6 am to 7.30 am. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

Service break on 1st of December at 6 pm to 12pm

Service break over.

The E-services are under maintenance on December 1st from 6 pm to midnight. During that time there might occure problems in using the services. We apologise for any inconvenience.

Disturbance in the reservations systems of TE Offices

Service break over.

There is a disturbance in the time booking and videoconferencing system of the TE Offices. The reparation work has started. We are sorry for the inconvenience.

E-services disabled November 12 2022 from 7 am to 3 pm

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable on Saturday the 12th of November 7 am to 3 pm. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

Telephone services and customer service chat of TE Services will be closed on 11 Nov 2022 from 9 am to 12 pm

Service break over.


TE telephone and chat services will be closed due to staff training on Friday 11 November 2022 between 9 am and 12 pm. We apologise for the inconvenience.

During that time, please use the e-services to register as a job seeker or contact your local TE-office. If you can not use the e-services, contact your local TE Office or municipality to get a form for registering as a job seeker.

Maintenance breaks in the Population Information System on 13 October 2022

Service break over.

The Population Information System is down for maintenance on Thursday 13 October 2022 from 6:00 to 6:15 a.m. The maintenance work causes a downtime that affects all services that are connected to Population Information System data. During the downtown is loggin in to the E-services not possible.

Phone services are closed on 22th and 23th of September

Service break over.

National phone and chat services are closed for two days due to training. During that time, please use the e-services to register as a job seeker or contact your local TE-office.

If you can not use the e-services, contact your local TE Office or municipality to get a form for registering as a job seeker. It is also possible to send confidential mail to the TE Office by using the Turvaviesti- service.

E-services disabled September 9 to September 10

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable from 7.30 pm on Friday the 9th of September to 3 pm on Saturday the 10th of September. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

E-services disabled August 27

The information systems related to the E-services of TE Services are being updated. Online services will be unavailable on Saturday the 27th of August from 7 am to 3 pm. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

E-services disabled August 20 to August 21

The information systems related to the E-services of TE services are being updated. Online services will be unavailable from 6 am on Saturday the 20th of August to 6 pm on Sunday the 21nd of August. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

Exceptions to the opening hours of telephone services on June 23rd and 24th

The nationwide telephone services of TE services and Enterprise Finland are open on Thursday June 23rd from 9am to 3pm. On Friday the services are closed.

During this time, the E-services of TE services operate normally.

E-services disabled June 10 to June 11

Service break over.

The information systems related to the E-services of TE services are being updated. Online services will be unavailable from 6 pm on Friday the 10th of June to 3 pm on Saturday the 11th of June. During the outage, the E-services of both personal customers and employers are disabled.

We apologize for any inconvenience this may cause.

Service break on June 4th Service break over.

Due to updates to TE Services information system, the E-services will not be available for personal customers on June 4th  from 7 am to 3 pm. We apologize for any inconvenience this may cause.

Exceptions to the opening hours of telephone services on May 25 and 26

Service break over.

The nationwide telephone services of TE services and Enterprise Finland are open on Wednesday 25 May from 9am to 3pm. On Thursday 26 May the services are unavailable.

During this time, the E-services of TE services operate normally.

Service break on 19th

Service break over.May Service break over.

Due to updates to TE Services information system, the E-services will not be available for personal customers on 19th of May from 7 am to 8 am. We apologize for any inconvenience this may cause.

Phone services are closed on May 12th and 13th

Service break over.

National phone and chat services are closed for two days due to training. During that time - use the e-services to register as a job seeker or to contact your TE-office.

If you can not use the e-services, contact your local TE Office or municipality to get a form for registering as a job seeker. It is also possible to send confidential mail to the TE Office by using the Turvaviesti- service.

E-services disabled April 30 to May 2

Service break over.

The information systems related to the E-services of TE services are being updated. Online services will be unavailable from 6 pm on Saturday the 30th of April to 7 am on Monday the 2nd of May. During the outage, the E-services of both personal customers and employers are disabled. We apologize for any inconvenience this may cause.

Service break on 5th March Service break over.

Due to updates to TE Services information system, the E-services of personal customers and employee/entrenepreurs will not be available on 5th March from 7 am to 3 pm.

We apologize for any inconvenience this may cause.

Published February 28th at 10.57 am

Service break on 23rd February Service break over.

Due to updates to TE Services information system, the E-services of  personal customers and employee/entrenepreurs will not be available on 23rd February from 6 am to 8 am.

We apologize for any inconvenience this may cause.

Published February 21st at 8.12 am

Service break on 4th to 5th February Service break over.

Due to updates to TE Services information system, the E-services of  personal customers and employee/entrenepreurs will not be available on 4th February from 5.30 pm to 5th February 4 pm.

We apologize for any inconvenience this may cause.

Published February 1st at 8.50am

Phone and e-services are closed 9 am to 2.10 pm Service break over.

Due to problems in the E-services are the national phone services closed.

We apologize for any inconvenience this may cause.

In case of disturbance

Published January 17th at 09:20

Service break on 15th January 7 am to 3 pmService break over.

Due to updates to TE Services information system, the E-services of  personal customers will not be available on 15th January from 7 am to 3 pm.

We apologize for any inconvenience this may cause.

Published 13th January at 8.30am

 

te-updated 03.04.2024